Frequently Asked Questions
Can't find what you're after? Get in touch and we'll help directly.
Are your cards authentic?
Yes — every card we sell is authenticated. Graded cards are professionally certified by PSA, BGS, or CGC, and you can verify the certification number directly on the grading company's website (a link is provided on every graded listing). Raw singles are photographed in their actual condition.
What do the grades (PSA 10, BGS 9.5, etc.) mean?
Grading companies inspect a card's centering, corners, edges, and surface, then assign a numeric grade — generally, higher numbers mean better condition, with a perfect Gem Mint typically being the top grade. Each grading company has its own scale and standards, which is why the same card can carry different numbers from PSA, BGS, or CGC.
What condition are your raw (ungraded) singles?
Every raw single lists its actual condition (Mint, Near Mint, Lightly Played, etc.) and is photographed in the exact condition it ships in — what you see in the listing photos is the actual card you'll receive.
How is my order packaged?
Graded cards ship in rigid mailers with corner protection to prevent damage to the slab in transit. Raw singles are sleeved and top-loaded. Sealed product is packed to prevent shifting or crushing.
Do you ship internationally?
We currently ship within Australia. If you're located overseas and interested in an order, reach out via our Contact page and we'll let you know what's possible.
How does Sell Your Collection work?
Head to our Sell Your Collection page, describe what you're selling (or list multiple items), upload a few photos, and let us know what you're hoping to get. We'll review it and email you a no-obligation offer, usually within 24 hours.
What payment methods do you accept?
We accept credit/debit card, Apple Pay, Google Pay, and Afterpay through our secure Stripe checkout.
Can I return an item if I change my mind?
Yes, within 30 days for most items — see our Returns page for full details, including the conditions that apply to graded slabs and sealed product specifically.
Do I need an account to buy something?
No — you can check out as a guest. Creating an account lets you track order history, save a wishlist, and speeds up future checkouts.
